You and your pet

About your pet

cat
dog
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A little bit about you

Important This email address will be used to provide access to your insurance documentation: therefore we recommend that it is secure and personal to you.

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Policy Start

Please read and tick the box to confirm you have accepted the assumptions about your pet.

Important information about your data

BDML Connect Limited provide, administer and arrange Asda pet insurance policies. BDML Connect Limited will use your data for the purpose of providing you with a quote and this will include sharing data with insurers and other third parties. BDML Connect Limited or the insurers will carry out checks with external databases such as credit reference agencies and publically available sources of information as part of this process to enable them to verify the information you provide, to assist them in providing the quote and for fraud prevention. If you have previously held a product with BDML Connect Limited or obtained a quote in the past, they may carry out checks against the data they already hold on you.

Please read their Privacy Policy before continuing which sets out information about how your data is used and stored and who they share information with as well as information about your rights.

Discount applies in the first year and may not apply in subsequent years and may be subject to minimum premiums.

Assumptions

Please read and accept the assumptions below:

  1. Third party liability is not covered at your place of work.
  2. You accept that previous, existing, ongoing, recurring medical conditions such as incidents, injuries and illnesses will not be covered by your pet insurance policy.
  3. You accept that claims for vet fees following an illness that occurred prior to or within the first 14 days (or 48 hours for accidents) of your pet insurance policy start date, will not be covered
  4. You accept that claims for death benefits resulting from an illness or an accident that occurred prior to, or within the first 14 days of your pet insurance policy start date will not be covered.
  5. You are a resident of the United Kingdom, the owner and keeper of the pet, and the pet is kept in the United Kingdom at the address you have provided.
  6. Your pet has no vicious tendencies or been trained to attack.
  7. Your pet has not been the cause of any accident or legal action or third party liability claims.
  8. You have never had any special terms imposed on a pet insurance policy covering your pet.
  9. Your pet is not used for any guard, security, track racing, coursing, or used in connection to any business, trade, profession, commercial breeding or occupation.
  10. You agree to take proper and reasonable care of your pet at all times, in line with the Animal Welfare Act.
  11. Your pet must have received vaccinations/boosters within the last 12 months or as advised by your vet. If this is not the case, you accept that the medical conditions that your pet is normally protected against by such vaccinations/boosters will not be covered by this insurance policy.
  12. Your pet does not appear on the list of unacceptable breeds (see below).

Unacceptable Breeds

Any breed not showing within the breed picklist including American Pit Bull Terrier, Dogo Argentino, Fila Braziliero, Japanese Tosa, Pit Bull, Pit Bull Terrier, Irish Staffordshire Bull Terrier, Wolf, wolf hybrid, or a dog crossed with any of these, or any animal registered under the Dangerous Dogs Act 1991 and The Dangerous Dogs (Northern Ireland) order 1991 or Dangerous Dogs (amendment) Act 1997 or any subsequent amendments.

If you are unsure about any of the statements above, please call us on 0333 234 0632.

FAQs

I have not received the email about my documents?

We will send you your documents within 5 working days. Please ensure your email account is configured to accept our email and any spam or junk mail filters are switched off. Our system monitors the delivery of your documents and if we cannot provide them electronically we will send them via the post. However if you haven’t received them after 5 days please contact us on 0333 234 0632.

I can’t download my documents?

There could be a number of reasons why this occurs. Firstly, check you have entered your security credentials correctly. If you are still experiencing difficulties please contact us on 0333 234 0632 and we will be able to help you.

I have forgotten the email address I provided you with?

Please contact our Customer Service Team on 0333 234 0632 who will be happy to assist.

I wish to receive my documents in the post?

Please contact our Customer Service Team on 0333 234 0632 who will be happy to assist.

I have deleted the email containing the link to my policy documents?

Please contact our Customer Service Team on 0333 234 0632 who will be happy to assist.